In customer service most people don’t think of going the extra mile for the consumer. I know it seems like a very unnecessary part of your day. However, let me show you how this simple technique can go a long ways.
Going the extra mile for someone can open so many doors for you. When others see that you care about them further than the service you are providing at the moment; that gives them the feeling of…she or he is very good at what they are doing. Which then leads to possible outside connections that could help you advance in your personal life. (think about it)